Shipping policy

Shipping Policy

Hairluna proudly ships worldwide.

Processing Time

Orders are typically processed within 1–2 business days.

Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

Free Worldwide Shipping

Estimated delivery time:

7–10 Business Days

Please note that shipping times may vary depending on customs clearance, weather conditions, or local courier services.

Order Tracking

Once your order has shipped, you'll receive a confirmation email containing your tracking number.

Customs & Import Duties

International customers are responsible for any customs duties or import taxes required by their local authorities.

Delayed Deliveries

Although we strive to meet our estimated delivery times, unexpected delays may occasionally occur.

If your package has not arrived within the expected timeframe, please contact our support team.

Lost Packages

If your package is confirmed lost during transit, Hairluna will work with the shipping carrier to provide a replacement or refund whenever applicable.